Send us a bug report

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To send us a bug report

  1. Reproduce the issue
  2. Goto FileMaker Pro preferences.
  3. Select Plugins tab
  4. Select the plugin from list (highlight the line)
  5. Click Configure below the list
  6. Click Report a Bug button
  7. Fill out and send the bug report

Please be sure to do this BEFORE any restarts of FileMaker as restarting will overwrite the logs

If you are seeing errors when executing plugins functions server side either via a schedule, perform script on server script step, or in web direct, you will need to submit your logs manually as there is no mechanism for sending a bug report. Please see the Plugin log files page for log locations. Attach the logs to an email and send it to support@360works.com . Please be sure to include as many details as possible and steps to reproduce the issue if possible.

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