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Log Locations - Plug-Ins

Table of Contents:

Log Locations - Plug-Ins

FileMaker Client​

OSX​

/Users/<userName>/Library/Logs/360Plugin Logs/360Plug-ins_XXXXX.log
Note:

This Library directory is hidden and can be accessed directly by navigating to "~/Library/" using the Go/Go To Folder... menu item or the ⇧⌘G hotkey.

Windows​

C:\Users\<username>\360Works\360Plug-ins_XXXXX.log

Temp Logs​

Our plugins also write logs to the temp directory. These are helpful for troubleshooting startup errors. These logs will be named after the plugin and will have random characters appended.

For example, Scribe will have temp logs that are named something like 360Works Scribe_6z69q4.log.

OSX​

Macintosh HD/private/tmp/360Works Scribe_6z69q4.log

The easiest way to navigate to this directory is to open Finder, press ⇧⌘G and search for tmp

Windows​

C:\Windows\Temp\360Works Scribe_6z69q4.log

Linux​

/tmp/360Works Scribe_6z69q4.log

FileMaker Server​

Note:

Plugins released after May 2017 will write to a log file called 360Plug-ins_Server.log or 360Plug-ins.Web64.log if you are looking for web publishing plugin logs. The location is the same as below.

OSX​

/Library/FileMaker Server/Logs/360Plugin Logs/360Plugins_XXXXX.log

Windows​

Logs are appended to where ever FileMaker Server is installed.

Plugins released after 5/9/2017:

C:\Program Files\FileMaker\FileMaker Server\Logs\360Plugin Logs\360Plugins_Server.log

By default, or if no FMS is found, they are located here:

C:/Program Files/FileMaker/FileMakerServer

XP or S2003:

C:\Documents and Settings\Default User\My Documents\360Plugin Logs\360Plugins_XXXXX.log

Vista or S2008:

C:\Users\Default User\Documents\360Plugin Logs\360Plugins_XXXXX.log

Windows 7 or 2008 R2:

C:\Program Files (x86)\FileMaker\FileMaker Server\Logs
Note:

The 64 bit version of Windows 7/Windows 2008 R2 runs a 32 bit architecture on top of the 64 bit architecture, and system files that need to run in 32 bit compatibility mode are stored in C:\Windows\SysWoW64 instead of C:\Windows\System32

Linux​

/opt/FileMaker/FileMaker Server/Logs/360Plugin Logs

Crash Logs​

If the problem involves a crash, we may also need you to send us a crash log.

OSX​

FileMaker 7:

/Users/yourName/Library/Logs/CrashReporter/FileMaker.crash.log

FileMaker 8/9

/Users/yourName/Library/Logs/CrashReporter/FileMaker Pro.crash.log

Windows​

On Windows, after a crash, sometimes there will be a Java crashlog file on your desktop called hs_err_pidXXXX.log, where the XXXX is a random number.

C:\Users\[Some User]\Microsoft\Windows\WER\ReportArchive

C:\ProgramData\Microsoft\Windows\WER\ReportArchive

Old Plug-In Log Locations​

Older builds of 360Works plugins (usually from before 2013) may write log files separately and to different locations than listed above.

On OS X, the logs are normally in the same directories as those listed above, but separated into plugin-specific logs.

On Windows:

C:\Users\yourUserName\My Documents\nameOfPlugin.log

C:\Users\yourUserName\AppData\Local\Temp\nameOfPlugin.log

C:\Users\yourUserName\AppData\Local\Temp\360temp.log