Difference between revisions of "Plugin log files"

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XP or S2003: C:\Documents and Settings\<userName>\My Documents\360Plugin Logs\360Plugins_XXXXX.log
 
XP or S2003: C:\Documents and Settings\<userName>\My Documents\360Plugin Logs\360Plugins_XXXXX.log
Vista, 7, or S2008:  C:\Users\<userName>\Documents\360Plugin Logs\360Plugins_XXXXX.log
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Vista or S2008:  C:\Users\<userName>\Documents\360Plugin Logs\360Plugins_XXXXX.log
 
Windows 7 alternative location: USER_HOME/360Works
 
Windows 7 alternative location: USER_HOME/360Works
 
Plugin logs have also been seen on S2008 at: C:\Users\<userName>\360Works\360Plugins_FMAdvanced.log
 
Plugin logs have also been seen on S2008 at: C:\Users\<userName>\360Works\360Plugins_FMAdvanced.log

Revision as of 21:49, 6 June 2013

Log Locations

FileMaker Client

OS X

/Users/userName/Library/Logs/360Plugin Logs/360Plugins_XXXXX.log

Windows

XP or S2003: C:\Documents and Settings\<userName>\My Documents\360Plugin Logs\360Plugins_XXXXX.log
Vista or S2008:  C:\Users\<userName>\Documents\360Plugin Logs\360Plugins_XXXXX.log
Windows 7 alternative location: USER_HOME/360Works
Plugin logs have also been seen on S2008 at: C:\Users\<userName>\360Works\360Plugins_FMAdvanced.log

Our plugins write 360temp.log this log should have an entry with the location of the plugin log file

Windows:

C:\Windows\Temp\360temp.log

Mac:

/tmp/360temp.log

FileMaker Server

OS X

/Library/FileMaker Server/Logs/360Plugin Logs/360Plugins_XXXXX.log

Windows

XP or S2003: C:\Documents and Settings\Default User\My Documents\360Plugin Logs\360Plugins_XXXXX.log
Vista or S2008: C:\Users\Default User\Documents\360Plugin Logs\360Plugins_XXXXX.log
Windows 7/2008R2 (32 bit): C:\Windows\System32\config\systemprofile\360Works
Windows 7/2008R2 (64 bit): C:\Windows\SysWoW64\config\systemprofile\360Works

(Note: The 64 bit version of Windows 7/Windows 2008 R2 runs a 32 bit architecture on top of the 64 bit architecture, and system files that need to run in 32 bit compatibility mode are stored in C:\Windows\SysWoW64 instead of C:\Windows\System32)

Crash Logs

OS X

If the problem involves a crash, we may also need you to send us a crash log. On Macintosh, the crash file is located here:

FileMaker 7: /Users/yourName/Library/Logs/CrashReporter/FileMaker.crash.log
FileMaker 8/9: /Users/yourName/Library/Logs/CrashReporter/FileMaker Pro.crash.log

Windows

On Windows, after a crash, sometimes there will be a Java crashlog file on your desktop called hs_err_pidXXXX.log, where the XXXX is a random number.

Windows crash log locations:

 C:\Users\[Some User]\Microsoft\Windows\WER\ReportArchive
 or
 C:\ProgramData\Microsoft\Windows\WER\ReportArchive