Difference between revisions of "Plugin log files"
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XP or S2003: C:\Documents and Settings\<userName>\My Documents\360Plugin Logs\360Plugins_XXXXX.log | XP or S2003: C:\Documents and Settings\<userName>\My Documents\360Plugin Logs\360Plugins_XXXXX.log | ||
− | Vista | + | Vista or S2008: C:\Users\<userName>\Documents\360Plugin Logs\360Plugins_XXXXX.log |
Windows 7 alternative location: USER_HOME/360Works | Windows 7 alternative location: USER_HOME/360Works | ||
Plugin logs have also been seen on S2008 at: C:\Users\<userName>\360Works\360Plugins_FMAdvanced.log | Plugin logs have also been seen on S2008 at: C:\Users\<userName>\360Works\360Plugins_FMAdvanced.log |
Revision as of 21:49, 6 June 2013
Log Locations
FileMaker Client
OS X
/Users/userName/Library/Logs/360Plugin Logs/360Plugins_XXXXX.log
Windows
XP or S2003: C:\Documents and Settings\<userName>\My Documents\360Plugin Logs\360Plugins_XXXXX.log Vista or S2008: C:\Users\<userName>\Documents\360Plugin Logs\360Plugins_XXXXX.log Windows 7 alternative location: USER_HOME/360Works Plugin logs have also been seen on S2008 at: C:\Users\<userName>\360Works\360Plugins_FMAdvanced.log
Our plugins write 360temp.log this log should have an entry with the location of the plugin log file
Windows:
C:\Windows\Temp\360temp.log
Mac:
/tmp/360temp.log
FileMaker Server
OS X
/Library/FileMaker Server/Logs/360Plugin Logs/360Plugins_XXXXX.log
Windows
XP or S2003: C:\Documents and Settings\Default User\My Documents\360Plugin Logs\360Plugins_XXXXX.log Vista or S2008: C:\Users\Default User\Documents\360Plugin Logs\360Plugins_XXXXX.log Windows 7/2008R2 (32 bit): C:\Windows\System32\config\systemprofile\360Works Windows 7/2008R2 (64 bit): C:\Windows\SysWoW64\config\systemprofile\360Works
(Note: The 64 bit version of Windows 7/Windows 2008 R2 runs a 32 bit architecture on top of the 64 bit architecture, and system files that need to run in 32 bit compatibility mode are stored in C:\Windows\SysWoW64 instead of C:\Windows\System32)
Crash Logs
OS X
If the problem involves a crash, we may also need you to send us a crash log. On Macintosh, the crash file is located here:
FileMaker 7: /Users/yourName/Library/Logs/CrashReporter/FileMaker.crash.log FileMaker 8/9: /Users/yourName/Library/Logs/CrashReporter/FileMaker Pro.crash.log
Windows
On Windows, after a crash, sometimes there will be a Java crashlog file on your desktop called hs_err_pidXXXX.log, where the XXXX is a random number.
Windows crash log locations:
C:\Users\[Some User]\Microsoft\Windows\WER\ReportArchive or C:\ProgramData\Microsoft\Windows\WER\ReportArchive