Send us a bug report

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(Created page with "# Reproduce the issue # Goto FileMaker Pro preferences (Important to do this BEFORE shutting down FileMaker) # Select Plugins tab # Select the plugin from list (highlight the ...")
 
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# Reproduce the issue
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# '''Reproduce the issue'''
# Goto FileMaker Pro preferences (Important to do this BEFORE shutting down FileMaker)
+
# Goto FileMaker Pro preferences ('''Important''' to do this '''BEFORE''' shutting down FileMaker)
 
# Select Plugins tab
 
# Select Plugins tab
 
# Select the plugin from list (highlight the line)
 
# Select the plugin from list (highlight the line)
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# Fill out and send the bug report
 
# Fill out and send the bug report
  
This will send us the plugin log with hopefully a stacktrace showing the problem.
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This will send us the plugin log with entries showing the problem. If you need to access the log files the locations are described here: http://docs.360works.com/index.php/Plugin_log_files

Revision as of 02:30, 30 January 2014

  1. Reproduce the issue
  2. Goto FileMaker Pro preferences (Important to do this BEFORE shutting down FileMaker)
  3. Select Plugins tab
  4. Select the plugin from list (highlight the line)
  5. Click Configure below the list
  6. Click Report a Bug button
  7. Fill out and send the bug report

This will send us the plugin log with entries showing the problem. If you need to access the log files the locations are described here: http://docs.360works.com/index.php/Plugin_log_files

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